Vendors have the ability to see and track orders much like the stores do. Being integrated in OrderDog means the customer will be able to do a number of things to allow their products are ordered efficiently and correctly. Through updating their catalog of products on the site, the orders will reflect as such with all of the correct pricing and product information.
Vendors can manage their accounts in many different ways. They can use our site directly, be set up through EDI, webservices, or a couple of other different options. Through integration, the vendor will be able to use all of the following options though their sales orders to ensure the products are up-to-date and available to order.
Through new sales orders, new sales orders the vendor is allowed but not limited to the following options:
1. Order Editing
If a store calls in to add on a product or the quantity of what they ordered is incorrect or has lower availability, you can change this on the purchase order – and it will reflect on the store’s account in OrderDog.
2. Additional Discounts
If the store is allowed a normal 10% discount across the board or they get special pricing when they buy a certain product; if it is not already reflected and set up in the account, the user can edit the purchase order so that it is correct for invoicing and on the order (both on the store and vendor sides).
3. Add invoicing information
In the bottom of the purchase order, there is a place to put all of the invoice information so that you can see what was billed, when, and to what invoice number it is tied.
Also, with the order tracking, you can see when a new order comes in, when new customers become OrderDog customers, and see exactly what stage an order is in processing.
4. Email Alerts
You (or a number of people) can receive email alerts to be prompted for a new order, new customer, when orders ship, or when account numbers change.
5. Multi-level tracking
The vendor is able to see at what stage in the process the order is. There is a point where you can see; when the order is created, when it has been reviewed, and when it has been shipped – all will time and date stamps.